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Free USA shipping | 15-Day free returns

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Shipping & Returns (POD)


We offer free USA shipping from our warehouses in the USA by USPS.


Shipping time varies by location. These are our estimates:

  • United States: 3-7 Business Days
  • Outside the US: 7-14 Business Days

*This doesn’t include our 2-5 business day processing time.



We cannot guarantee specific delivery times.

Shipping times are estimated and may vary depending on order processing time.

In the majority of the cases, the shipping time might be faster than estimates but on rare occasions, these estimates might be a little longer.


Shipping FAQS:

 Tracking Numbers:

When your package is shipped, you will receive an email notification confirming the shipment.

The email will provide you with the tracking number for your package and a link to the shipping carrier's website. “Click here” to track your package.


Allow up to 2 business days after shipment for tracking info to be sent to you and an additional 72 hours for the tracking number to display the tracking information.

If for some reason it was not sent within the specified period of time, please contact us and we’ll send it over (Customer Support: valkem_co@hotmail.com)

In some cases, the tracking may not update correctly or we may not be able to provide you with tracking.


When will my items are going to be shipped?

All items are subject to a fulfillment period to process and prepare the orders before they are shipped.

The 99% of orders are fulfilled within 1-2 business days of payment due to the high number of orders.

We will notify you by email when your items have been shipped.


Will my items be sent in one package?

To increase the efficiency of our service, we have our items stored across several warehouses within the US.

If your order includes several items of different types (Example: A tshirt, leggings and a mug). You may recieve several packages of different warehouse locations as this allows us to give a more efficient service at lower costs when shipping multiple different items.

In order for us to get the items to you as fast as possible, some items may be shipped in separate packages and they may arrive at different dates even if they are of the same order.


Return/Refund Policy

We offer a 15 day money back guarantee.

If you are not happy with your purchase, you can return your item for a full refund, just cover shipping.

If the item arrived defective, the wrong size, or any other issue, we'll cover the return shipping fee.


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